Discussion Question 10

  • Due Mar 11, 2020 by 11:59pm
  • Points 20
  • Submitting a discussion post

End of Term

Besides your scenarios for your final project, what three (3) things have you learned in this course that you will remember for at least a few months? Have you changed any of your behaviors based on something you learned in this course? Do you feel better prepared to provide quality customer service? 

1583996340 03/11/2020 11:59pm

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Discussion Rubric 10.1
Discussion Rubric 10.1
Criteria Ratings Pts
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Original Post
Posted at least two paragraphs by Wednesday.
threshold: pts
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12 pts
Full Marks
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6 pts
Missing Content
The post was not submitted by Wednesday, was less than two paragraphs, or did not answer the prompt.
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0 pts
Nothing submitted.
pts
12 pts
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Responses
Responded to at least two classmates by Sunday, and each response was at least 4 sentences.
threshold: pts
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8 pts
Full Marks
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4 pts
Only One
Only one response was submitted by Sunday or both responses were less than four sentences.
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0 pts
No Responses
No responses were submitted by Sunday.
pts
8 pts
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Additional Comments
Total Points: 20 out of 20